Hotel Portmany

Privacy policy

According to the current legislation on General Data Protection Regulation (GDPR), we inform you that the personal data you provide by filling in the electronic registration in this page will be collected in files whose responsible is:

Inmopanta S.L.

By virtue of the provisions of said legislation, the holder of personal data may exercise his rights of access, rectification, delete, opposition, treatment limitation, data portability and not being subject of automatized individual decisions, including the preparation of profiles, writing to:

Inmopanta S.L.
c/ Mosen Ribas 14. 07820 Sant Antoni de Portmany- Illes Balears- España

or by email to the email address of reservas@ibizahotelp.com  indicating in the subject the title 'General Data Protection Regulation'.
The fact of not registering the personal data required in the form as mandatory, could cause that we cannot proceed with your request.

The accommodation Hotel Portmany uses Neobookings booking software as the responsible of the processing and storage of your personal data and reservations in its servers whose responsible is:

NEOBOOKINGS, S.L.
C/ Menéndez Pidal, 14
07820 Sant Antoni de Portmany (Ibiza)
NIF: B-57298010

You can request information about your data by emailing at datos@neobookings.com. To delete or modify your data you should contact reservas@ibizahotelp.com .

Furthermore, accepting this legal warning, you are recognizing that the information and personal data collected are accurate and truthful.
The collection of your personal data is done with the purpose of making reservations in our business, offer you the accommodation services and giving you other products and services advertisements, warning and offers and information of general interest.

We also inform you that our server will send to your computer a file ('cookie'), which will give us information about the chosen language and other navigation options of the pages you visit through this website. However, you have the possibility to configure your computer in a way that rejects the installation of these 'cookies'.

Inmopanta S.L. and Neobookings, S.L. make a commitment to treat your personal data in an absolutely confidential way and to use them only for the purposes indicated.

We inform you that Inmopanta S.L. and Neobookings, S.L. has adopted the legally required security measures in its facilities, systems and files required by the legislation on data protection. Furthermore, the person in charge of the file guarantees the confidentiality of the personal data, although personal data and any other information that is in their power or accessible through their systems could be shared to the competent public authorities in case it is required in accordance with the applicable legal provisions.

The owner of the data responds, in any case, the veracity, accuracy, validity, authenticity and relevance of the personal data provided.

Legal Information

According to the provisions of article 10 of Law 34/2002, on the Information Society and Electronic Commerce Services, all our clients, users and visitors are informed about the legal information related to the company that owns the web located at the Internet address:

www.hotelportmany.com

The processing of a reservation through the website www.ibizahotelp.com implies the express acceptance by the client of each and every one of the general conditions that are considered an integral part of the reservation and are completed with the specific applicable legislation.

RESERVATIONS AND RETURNS: At the time of making the reservation, the total reservation is made by secure payment by card or by bank transfer, not being considered firm until said payment is made. The client will receive the details of their reservation by e-mail, together with a number that will identify it (locator), all the related data, the conditions and the return policy. The transaction will be carried out in EUROS, whatever the origin of the client or the selected establishment.

INCLUDED WITH THE RESERVATION: Detailed services according to the reservation conditions stipulated by each tourist establishment selected at the time of booking. I.V.A. included.

Reservations with extras must contact the establishment to confirm their availability.

CUSTOMER RESPONSIBILITY: When making the reservation, the client is fully and exclusively responsible for the accuracy of all the data that it states. If it is found to be incorrect, it could lead to the cancellation of the reservation.

The security of your credit card is our most important concern. Www.ibizahotelp.com only uses the most modern online transaction system: the virtual POS (Virtual Point of Sale Terminal). Communications, accommodation reservations and payment transactions are carried out in the safest environment today. Your accommodation reservation will receive the highest possible protection. Your card details only reach your bank.

You can easily make your reservation 24 hours a day, every day of the week. Once you have selected us and after obtaining the availability you want, you will only have to follow 3 simple steps. Select one of the various ways offered to formalize your reservation: payment by credit card. Enter your credit card details to be able to make the payment in order to confirm your reservation.

This information will be directed to a secure payment gateway of our Banking entity. You will find a link to these general booking conditions. You will receive the confirmation of your reservation and a 'reservation code' visible on the screen and you will also receive a message in your e-mail box. You can store and print your reservation data and its general conditions. As for the payment, it is done with all the security measures existing today, through the virtual Point of Sale Terminal (POS).

The system will send you a voucher to your e-mail that will indicate the details of your reservation and the amount paid. When will your credit card be charged? Depends on the country. It can be even 5 days until it appears on your card account. The transaction will be carried out in EUROS, whatever the origin of the client.